Effective Date: 22-06-2025

At Prettiv Aesthenics, we value the trust you place in us. Protecting your personal and medical information is central to how we operate. This Privacy Policy tells you about the information we gather, the reasons we gather it, how we use it, and the options you have when it comes to your data.

1. Information We Collect

• Personal Data: Name, contact number, email address, and mailing address.
  
  
• Medical Information: Health history and treatment records (collected and stored only with your consent).
  
  
• Website Data: IP address, browser details, cookies, and interaction history on our website.
  
  
• Appointment Information: Booking dates, times, and service preferences.
  
  

2. How We Use Your Information

We use the information we collect for these purposes:

• To deliver personalized skin care and wellness services.
  
  
• To schedule, confirm, and manage your appointments.
  
  
• For internal record-keeping and service improvement.
  
  
• To send promotional, educational, or clinic updates – only with your prior consent.
  
  

3. Data Protection

We apply appropriate safeguards to protect your personal and health data, including:

• Password protection for authorized access.
  
  
• Encryption of sensitive information.
  
  
• Secure servers and restricted data access.
  
  

4. Sharing Your Information

We do not sell, rent, or share your information with others. Your data might only be shared in these situations:

• With Your Consent – When you authorize us to share information.
  
  
• For Legal Compliance – When disclosure is required by law or regulation.
  
  
• With Trusted Partners – Service providers assisting in clinic operations or website management, bound by confidentiality obligations.
  
  

5. Your Rights

You have the right to:

• Access, review, and request corrections to your personal data.
  
  
• Request deletion of your information, subject to legal and medical record-keeping requirements.
  
  
• Withdraw consent for non-essential communications at any time.
  
  
• Request a copy of the data we maintain about you.
  
  

6. Cookies

• Our website may use cookies to improve functionality and enhance your browsing experience.
  
  
• You may choose to disable cookies in your browser settings, though certain features of the website may not function properly without them.
  
  

7. Updates to This Policy

We may change this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services will signify acceptance of the updated terms.

8. Contact Us

If you have any questions, worries, or requests about this Privacy Policy, please reach out to us at:

Prettiv Aesthenics
Email: info@prettiv.com 
Phone: +91-623-8388-623 

Terms & Conditions

These Terms & Conditions govern the use of our website, services, and clinic facilities. By booking an appointment or accessing our website, you agree to the following:

1. Medical Disclaimer

• Information provided on our website is for educational purposes only and should not be considered medical advice.
• Final treatment plans are determined after a professional consultation with our specialists.

2. Appointments & Payments

• Appointment bookings are subject to availability.
• Certain treatments may require advance payment or deposits, which are non-refundable unless otherwise stated.
• Prices for services may change without prior notice.

3. Cancellations & Refunds

• Cancellations should be made at least 24 hours in advance.
• Late cancellations or no-shows may result in a fee or forfeiture of the booking deposit.
• Refunds are provided only as per clinic policy and applicable laws.

4. Use of Website

• You agree not to misuse, copy, or distribute any content, images, or materials from our website without written permission.
• Unauthorized use of this website may result in legal action.

5. Limitation of Liability

• While we assure the highest standards of care, results of treatments may vary depending on individual conditions.
• The clinic is not liable for indirect or unforeseen damages arising from the use of our services or website.

6. Intellectual Property

• All text, graphics, logos, and media on this site are the property of [Your Clinic Name] and protected by applicable intellectual property laws.

7. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be resolved in the courts of Calicut, Kerala, India.